{"id":8864,"date":"2025-07-27T23:21:44","date_gmt":"2025-07-27T23:21:44","guid":{"rendered":"https:\/\/testingpeers.com\/?p=8864"},"modified":"2025-07-27T23:21:49","modified_gmt":"2025-07-27T23:21:49","slug":"podcast-episode-132-software-that-cares","status":"publish","type":"post","link":"https:\/\/testingpeers.com\/?p=8864","title":{"rendered":"Podcast Episode 132 &#8211; Software That Cares"},"content":{"rendered":"\n<div id=\"buzzsprout-player-17556488\"><\/div><script src=\"https:\/\/www.buzzsprout.com\/1078751\/episodes\/17556488-software-that-cares.js?container_id=buzzsprout-player-17556488&#038;player=small\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n\n\n\n<p><\/p>\n\n\n\n<p>Welcome to episode 132 of the Testing Peers Podcast.<\/p>\n\n\n\n<p><br>This time, joining David and Chris are the returning Rachel Kibler and first-time host Vanessa Zettler, with the Peers discussing Software That Cares.<\/p>\n\n\n\n<p><br>The opening banter leads us to discuss our glasses prescriptions, and then that leads us into the main body of the episode where Testing Peers discuss what it means to build inclusive, accessible digital products, and why it\u2019s not just about compliance, but about\u00a0<strong>empathy, dignity, and quality<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Talking Points:<\/h2>\n\n\n\n<p><br><strong>Key Quote<\/strong>\u00a0\u201cThere is no average user.\u201d \u2013 A reminder that designing for the \u201caverage\u201d often excludes everyone.<br><\/p>\n\n\n\n<p><strong>Accessibility as a Civil Rights Issue<\/strong><br>Digital access is essential in modern life. The team explore why accessibility is about equity and inclusion, not just regulations.<br><\/p>\n\n\n\n<p><strong>Temporary vs. Permanent Disability<\/strong><br>The group reflects on how anyone can join the disabled community at any time\u2014making accessibility everyone&#8217;s responsibility.<\/p>\n\n\n\n<p><br><strong>Legal Landscape<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Landmark US cases:\u00a0<a href=\"https:\/\/www.boia.org\/blog\/the-robles-v.-dominos-settlement-and-why-it-matters\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Robles v. Domino\u2019s<\/em>\u00a0and\u00a0<em>Access Now v. Blue Apron<\/em><\/a><\/li>\n\n\n\n<li>\u00a0Growth of lawsuits in e-commerce<\/li>\n\n\n\n<li>\u00a0UK legislation:\u00a0<a href=\"https:\/\/www.gov.uk\/guidance\/meet-the-requirements-of-equality-and-accessibility-regulations\" target=\"_blank\" rel=\"noreferrer noopener\">Equality Act 2010 and Public Sector Bodies Accessibility Regulations<\/a><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Beyond the Checklist<\/strong><\/p>\n<\/blockquote>\n\n\n\n<ul class=\"wp-block-list\">\n<li>WCAG 2.1 AA as the global standard<\/li>\n\n\n\n<li>\u00a0The limitations of automated tools and \u201caccessibility widgets\u201d<\/li>\n\n\n\n<li>\u00a0Importance of\u00a0<strong>manual validation<\/strong>, especially with screen readers<\/li>\n<\/ul>\n\n\n\n<p><strong>The Role of Testers &amp; Quality Engineers<\/strong><br>Testers often become accessibility advocates by default: identifying, championing, and embedding inclusive practices across teams.<\/p>\n\n\n\n<p><br><strong>Inclusive Design from the Start<\/strong><br>Accessibility must be considered from the beginning, not just at testing, bringing in copywriters, designers, and developers early.<\/p>\n\n\n\n<p><br><strong>Emotional Sensitivity in UX<\/strong><br>Rachel highlights the need to consider emotional impact, particularly during difficult times, when crafting user-facing messages.<\/p>\n\n\n\n<p><br><strong>Useful Tools &amp; Resources<\/strong><br><strong>DOCUMENTATION<\/strong><br><a href=\"https:\/\/www.w3.org\/WAI\/fundamentals\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.w3.org\/WAI\/fundamentals\/<\/a>\u00a0[The international authority on accessibility. This is THE source material.]<br>Don&#8217;t know where to start? Start here! [<a href=\"https:\/\/www.w3.org\/WAI\/test-evaluate\/easy-checks\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.w3.org\/WAI\/test-evaluate\/easy-checks\/<\/a>]<br><\/p>\n\n\n\n<p><strong>SCREEN READER TOOLS<\/strong><br>Most people are using these screen readers:<br><strong>APPLE<\/strong><br>VoiceOver, Built into all Apple devices. [<a href=\"https:\/\/www.apple.com\/accessibility\/features\/?vision\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.apple.com\/accessibility\/features\/?vision<\/a>]<br><strong>WINDOWS\/ANDROID<\/strong><br>NVDA [<a href=\"https:\/\/www.nvaccess.org\/download\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.nvaccess.org\/download\/<\/a>]<br>JAWS [<a href=\"https:\/\/www.freedomscientific.com\/products\/software\/jaws\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.freedomscientific.com\/products\/software\/jaws\/<\/a>]<br>TalkBack (for Android) [<a href=\"https:\/\/support.google.com\/accessibility\/android\/topic\/10601571\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.google.com\/accessibility\/android\/topic\/10601571<\/a>]<br><\/p>\n\n\n\n<p><strong>TESTING TOOLS<\/strong><br><a href=\"https:\/\/www.deque.com\/axe\/devtools\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.deque.com\/axe\/devtools\/<\/a>\u00a0[One of the best browser extensions to evaluate a site&#8217;s WCAG compliance]<br><a href=\"https:\/\/wave.webaim.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/wave.webaim.org\/<\/a>\u00a0[Browser extensions, APIs, and testing engines]<br><a href=\"https:\/\/www.siteimprove.com\/integrations\/browser-extensions\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.siteimprove.com\/integrations\/browser-extensions\/<\/a>\u00a0[Browser extension]<br><a href=\"https:\/\/www.siteimprove.com\/toolkit\/color-contrast-checker\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.siteimprove.com\/toolkit\/color-contrast-checker\/<\/a>\u00a0[Colour contrast checker]<br><a href=\"https:\/\/www.w3.org\/developers\/tools\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.w3.org\/developers\/tools\/<\/a>\u00a0[collection of useful tools, developed by W3]<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>#PeersCon26 Call for Collaborations for written and video submissions until September 30th 2025, and also for VolunPeers. More on all this can be found\u00a0<a href=\"https:\/\/testingpeerscon.com\/collaboration\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/p>\n\n\n\n<p><br><a href=\"https:\/\/testingpeerscon.com\/ticket\" target=\"_blank\" rel=\"noreferrer noopener\">Tickets for the event<\/a>\u00a0are now live too, starting at \u00a315 until December, when they go up to \u00a330.<br>And as always, we are looking for sponsors to make this event the success it has been for the last 2 years,\u00a0<a href=\"https:\/\/testingpeerscon.com\/partners\/\" target=\"_blank\" rel=\"noreferrer noopener\">get in touch if interested<\/a><\/p>\n\n\n\n<p>Twitter (<a href=\"https:\/\/twitter.com\/testingpeers\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/twitter.com\/testingpeers<\/a>)<br>LinkedIn (<a href=\"https:\/\/www.linkedin.com\/company\/testing-peers\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.linkedin.com\/company\/testing-peers<\/a>)<br>Instagram (<a href=\"https:\/\/www.instagram.com\/testingpeers\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.instagram.com\/testingpeers\/<\/a>)<br>Facebook (<a href=\"https:\/\/www.facebook.com\/TestingPeers\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.facebook.com\/TestingPeers<\/a>)<br><\/p>\n\n\n\n<p>We\u2019re also now on GoodPods, check it out via the mobile app stores<br><\/p>\n\n\n\n<p>If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards:\u00a0<a href=\"https:\/\/www.patreon.com\/testingpeers\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.patreon.com\/testingpeers<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Thanks to our sponsors \u2013 NFocus Testing.<\/p>\n\n\n\n<p><br>nFocus are a UK based software testing company. They\u2019ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they\u2019ve now created jobs for 48 people in our industry in just under three years!<br><\/p>\n\n\n\n<p>nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do supporting the Testing Peers.<\/p>\n\n\n\n<p><br><a href=\"http:\/\/www.nfocus.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.nfocus.co.uk<\/a>\u00a0and\u00a0<a href=\"mailto:info@nfocus.co.uk\" target=\"_blank\" rel=\"noreferrer noopener\">info@nfocus.co.uk<\/a>\u00a0for anyone wanting to get in touch.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to episode 132 of the Testing Peers Podcast. This time, joining David and Chris are the returning Rachel Kibler and first-time host Vanessa Zettler, with the Peers discussing Software That Cares. The opening banter leads us to discuss our glasses prescriptions, and then that leads us into the main body of the episode where [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8859,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"episode_type":"audio","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9],"tags":[250,251,89,12,4,5],"series":[208],"class_list":["post-8864","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast","tag-accessibility","tag-caring","tag-empathy","tag-quality","tag-testing","tag-testing-peers","series-testing-peers"],"aioseo_notices":[],"episode_featured_image":"https:\/\/testingpeers.com\/wp-content\/uploads\/2025\/07\/ChatGPT-Image-Jul-24-2025-11_47_11-AM.png","episode_player_image":"https:\/\/i0.wp.com\/testingpeers.com\/wp-content\/uploads\/2020\/04\/testing-peers-icon-1600x1600-1.png?fit=1600%2C1600&ssl=1","download_link":"","player_link":"","audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":[],"rssFeedUrl":"https:\/\/testingpeers.com\/?feed=podcast&podcast_series=testing-peers","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"LPkbWoDXLJ\"><a href=\"https:\/\/testingpeers.com\/?p=8864\">Podcast Episode 132 &#8211; Software That Cares<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/testingpeers.com\/?p=8864&#038;embed=true#?secret=LPkbWoDXLJ\" width=\"500\" height=\"350\" title=\"&#8220;Podcast Episode 132 &#8211; Software That Cares&#8221; &#8212;        Testing  Peers\" data-secret=\"LPkbWoDXLJ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! 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